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Course Outline
Foundations of Digital Intelligence
- What is digital intelligence in the public sector?
- Core components: tools, literacy, data, ethics
- Digital capability frameworks and maturity models
Public Sector Use Cases
- Examples of digital intelligence in policymaking and services
- Case studies from health, transportation, education, and finance
- Success factors and challenges
Tools for Data Access and Visualization
- Using dashboards to explore and present data
- Working with government open data portals
- Common data visualization tools: Power BI, Tableau, Excel
From Data to Insight
- Translating raw data into decisions
- Indicators, KPIs, and performance reporting
- Recognizing bias, gaps, and uncertainty in data
Communicating with Digital Intelligence
- Storytelling with evidence and data
- Supporting senior decision-makers and stakeholders
- Ethical use of visualizations and digital narratives
Planning for Digital Maturity
- Assessing your current digital capability
- Setting goals for data literacy and tool adoption
- Internal collaboration and upskilling strategies
Summary and Next Steps
Requirements
- General familiarity with public sector information systems
- Basic understanding of digital tools and data handling
- Experience in roles involving program or policy analysis, reporting, or service delivery
Audience
- Policy and program analysts
- Digital transformation teams
- Public sector professionals using data to inform decisions
7 Hours
Testimonials (3)
Hands-on examples allowed us to get an actual feel for how the program works. Good explanations and integration of theoretical concepts and how they relate to practical applications.
Ian - Archeoworks Inc.
Course - ArcGIS Fundamentals
All the topics which he covered including examples. And also explained how they are helpful in our daily job.
madduri madduri - Boskalis Singapore Pte Ltd
Course - QGIS for Geographic Information System
The thing I liked the most about the training was the organization and the location
