Manila, Gateway Tower - Quezon City

5/F Gateway Tower, Gen. Roxas , Cubao, Quezon City, Manila, Philippines

The Gateway Tower is a 32-level commercial building and one of the newest landmarks of the Araneta Center, a 35-hectare commercial area in Cubao, Quezon City, Philippines. This PEZA Certified skyscraper has direct access to the major transit trains in the metro: MRT 3 and LRT 2 stations and directly linked to the Gateway Mall which has the finest shopping, dining and entertainment shops. It is also connected to the Manhattan Garden City residential condominiums through an elevated link bridge and a 15,000-seater indoor arena, Smart Araneta Coliseum . Aside from its strategic location, this 100,000 square meter premier mixed-used building offers 2 levels of basement parking linked to mall parking of 1,000 cars, 6 levels of retail podium seamlessly extending from Gateway Mall, 26 levels of premier office space, 2 levels of penthouse restaurants, and a helipad. Business presently operating at the Gateway Tower include BPO/call centre companies that include Accenture, AIG Shared Services and Teletech. Adjacent office towers include the Araneta Group (owner of the entire Araneta Complex -owned Aurora Tower which houses the Araneta management team and personnel, plus, the Telus House, a four-storey facility which serves as the headquarters of Telus International, call centre with 3,000 employees handling inbound customer care, outbound sales, market research and sophisticated IT business process solutions for industries including telecommunications, finance and consumer electronics for Telus’ clients in North America. Facilities Parking Videoconferencing studio On-Site Sandwich / Coffee Bar 24 Hour Access 24 hour CCTV monitoring

Subcategories (8)

Category for Leadership

Leadership
Category for Communication

Communication
Category for Presentation Skills

Presentation Skills
Category for Train the Trainer

Train the Trainer
Category for Personal Development

Personal Development
Category for Working In A Team

Working In A Team
Category for Assertiveness

Assertiveness
Category for Person To Person Skills

Person To Person Skills

Explore Our Courses

Filing Techniques and Documentation Management

 7 Hours
This instructor-led, live training in Quezon City (online or onsite) is aimed at beginner-level office managers who wish to learn knowledge and skills in filing techniques and documentation management. By the end of this training, participants will be able to:
  • Understand the principles of effective filing systems.
  • Learn techniques for managing and controlling both physical and electronic documents.
  • Develop skills in creating, maintaining, and archiving records.
  • Apply best practices for documentation management to improve organizational efficiency.
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Ethics and Protocol

 7 Hours
This instructor-led, live training in Quezon City (online or onsite) is aimed at beginner-level professionals who wish to explore fundamental ethical theories, develop ethical decision-making skills, and understand the role of protocol in maintaining integrity and professionalism. By the end of this training, participants will be able to:
  • Understand fundamental ethical theories and principles.
  • Develop skills for ethical decision-making.
  • Recognize the significance of protocol in professional settings.
  • Learn to navigate ethical dilemmas and conflicts of interest.
  • Understand the role of ethics and protocol in different industries.
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Feedforward: A New Approach to Leadership Communication

 7 Hours
This instructor-led, live training in Quezon City (online or onsite) is aimed at beginner-level leaders and managers who wish to enhance their communication skills through the Feedforward approach, focusing on providing forward-looking, growth-oriented feedback for effective team development. By the end of this training, participants will be able to:
  • Understand the concept of Feedforward and its benefits over traditional feedback.
  • Develop the skills to deliver future-focused, constructive input that promotes team growth.
  • Learn techniques to build open dialogues and active listening for better team engagement.
  • Foster a culture that supports continuous improvement through Feedforward practices.
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Neurosales: Leveraging Neuroscience for Sales Success

 14 Hours
This instructor-led, live training in Quezon City (online or onsite) is aimed at beginner-level sales and marketing professionals who wish to leverage neuroscience in their sales practices, ultimately leading to better customer interactions and increased sales success. By the end of this training, participants will be able to:
  • Understand the fundamental principles of neuroscience relevant to sales.
  • Learn how to apply neuroscience to improve sales techniques and customer interactions.
  • Develop skills to create compelling sales pitches based on neuropsychological insights.
  • Gain insights into customer behavior and decision-making processes.
  • Enhance emotional intelligence and rapport-building skills.
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Leadership 101

 7 Hours
This instructor-led, live training in Quezon City (online or onsite) is aimed at entry-level professionals or aspiring leaders who wish to understand the core concepts and practices of effective leadership.By the end of this training, participants will be able to:
  • Understand what leadership is and how it differs from management.
  • Identify and develop key leadership competencies and styles.
  • Set meaningful goals and communicate them effectively.
  • Build trust and influence others through effective communication.
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Servant Leadership

 14 Hours
This instructor-led, live training in Quezon City (online or onsite) is aimed at leaders and managers who wish to develop practical skills in servant leadership, foster team engagement, and create a culture of collaboration and trust. By the end of this training, participants will be able to:
  • Understand the principles and philosophy of servant leadership.
  • Develop key servant leadership skills, including empathy, active listening, and collaboration.
  • Apply servant leadership practices to enhance team performance and motivation.
  • Build a culture of trust and empowerment within their organization.
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Advanced Personal Leadership

 14 Hours
This instructor-led, live training in Quezon City (online or onsite) is aimed at executive-level and senior professionals who wish to gain deeper insights into their leadership styles, leverage Korn Ferry Leadership Assessments, and develop actionable strategies for leadership adaptability and team performance. By the end of this training, participants will be able to:
  • Analyze their organization context and its influence on leadership effectiveness.
  • Assess the range of leadership styles being utilized and their impact.
  • Evaluate how leadership approaches affect team engagement, dynamics, and performance.
  • Apply feedback from leadership assessments to identify strengths and areas for growth.
  • Utilize a causal model to explore leadership behaviors and their direct impact on workplace climate.
  • Develop actionable strategies to enhance leadership adaptability and team performance.
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Workplace Harassment Prevention

 7 Hours
This instructor-led, live training in Quezon City (online or onsite) is aimed at participants at all levels, including employees, team leaders, and HR professionals, who wish to understand workplace harassment, prevent it, and foster an inclusive and respectful workplace culture. By the end of this training, participants will be able to:
  • Understand what constitutes workplace harassment and its various forms.
  • Identify behaviors that contribute to a respectful workplace.
  • Respond effectively to harassment incidents.
  • Recognize the legal and organizational policies surrounding harassment prevention.
  • Promote a positive, inclusive, and respectful workplace culture.
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Leadership and Strategic Execution for Product Owners and Managers

 14 Hours
This instructor-led, live training in Quezon City (online or onsite) is aimed at intermediate-level product managers who wish to learn to align strategic goals with operational projects, while mastering leadership techniques to effectively lead cross-functional teams. By the end of this training, participants will be able to:
  • Strengthen leadership and decision-making capabilities.
  • Enhance strategic planning and execution skills.
  • Build project management expertise for effective project delivery.
  • Develop skills specific to product ownership, focused on banking and financial sector projects.
  • Learn to balance strategic objectives with operational project goals.
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Building Team Identity through Personality Types

 7 Hours
This instructor-led, live training in Quezon City (online or onsite) is aimed at beginner-level team leaders and managers who wish to understand and leverage personality types to build stronger team cohesion, enhance communication, and manage team dynamics effectively. By the end of this training, participants will be able to:
  • Strengthen team cohesion through understanding and leveraging different personality types.
  • Manage diverse personalities effectively.
  • Enhance team communication and conflict management.
  • Foster psychological safety and team identity.
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Critical Thinking

 14 Hours
This instructor-led, live training in Quezon City (online or onsite) is aimed at beginner-level to intermediate-level professionals and managers who wish to enhance their critical thinking, decision-making, and problem-solving capabilities in personal and professional contexts. By the end of this training, participants will be able to:
  • Identify biases and logical fallacies in reasoning.
  • Apply critical thinking techniques to real-world scenarios.
  • Improve decision-making processes through structured analysis.
  • Enhance problem-solving strategies for complex situations.
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Innovative Leadership through Design Thinking

 14 Hours
This instructor-led, live training in Quezon City (online or onsite) is aimed at beginner-level leaders and HR professionals who wish to learn and apply Design Thinking methodologies to foster innovation, enhance problem-solving capabilities, and engage teams effectively. By the end of this training, participants will be able to:
  • Equip participants with tools and methodologies to foster innovation and team engagement.
  • Develop skills in empathy mapping, ideation, and prototyping for solving complex challenges.
  • Apply Design Thinking principles to leadership and HR scenarios.
  • Promote a culture of innovation within tech teams.
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Effective Diversity in the Team with Prism Brain Mapping

 21 Hours
This instructor-led, live training in Quezon City (online or onsite) is aimed at team leaders and members who wish to use PRISM Brain Mapping to discover the strengths, needs, and motivators of team members and learn how to manage diversity more effectively. By the end of this training, participants will be able to:
  • Obtain a strengthened understanding among team members through better knowledge of their behavior preferences and communication, strengths, needs, and work motivators.
  • Discovery of team strengths and how to utilize them to increase efficiency in achieving goals.
  • Find solutions to cooperation challenges, enabling the team to work more effectively.
  • Increase job satisfaction for team members through analysis of how each can better utilize their strengths, and potential, and minimize stress factors at work.
  • Have more effective diversity management in the team and better task alignment to people through discovering team members' strengths, preferences, and motivators and discussing individual employee reports.
  • Have a better understanding of the management style of the leader through discovering their leadership profile and its impact on the team.
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Enneagram for Organizational Excellence (OE) Leadership

 7 Hours
This instructor-led, live training in Quezon City (online or onsite) is aimed at intermediate-level managers who wish to apply Enneagram insights to enhance leadership skills, improve team dynamics, and drive organizational success. By the end of this training, participants will be able to:
  • Gain a solid foundation in the Enneagram system, including the nine personality types, wings, levels of development, and centers of intelligence.
  • Use the Enneagram to explore and identify personality type, including strengths, weaknesses, and opportunities for growth.
  • Better understand team members, improve communication, resolve conflicts, and foster a collaborative team environment.
  • Align team and organizational goals, manage change effectively, and cultivate an innovative and adaptive organizational culture.
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Hosting Online Meetings

 7 Hours
This instructor-led, live training in Quezon City (online or onsite) is aimed at trainers, consultants, leaders, and communicators in any field who wish to efficiently and effectively facilitate web conferences using different virtual platforms. By the end of this training, participants will be able to:
  • Learn how to facilitate online meetings for remote participants effectively.
  • Create a safe and engaging virtual environment for web conferences by setting the right tone and mindset.
  • Manage online meetings more efficiently by choosing a suitable platform and getting comfortable with the technology.
  • Keep participants engaged by stimulating online conversations.
  • Build deeper connections with participants and other practitioners to learn collectively and gain valuable insights.
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Mindfulness for Business Professionals

 14 Hours
This instructor-led, live workshop in Quezon City (online or onsite) is aimed at business professionals who wish to integrate mindfulness into their work environment to boost productivity, leadership, and well-being.By the end of this training, participants will be able to:
  • Understand the science and principles behind mindfulness.
  • Develop self-awareness to enhance decision-making and leadership skills.
  • Improve concentration, productivity, and emotional intelligence.
  • Manage workplace stress, uncertainty, and high-pressure situations.
  • Foster a positive and collaborative work culture.
  • Apply mindfulness techniques to enhance creativity and problem-solving.
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Facilitating Reskilling and Upskilling for a Future-Ready Team

 14 Hours
This instructor-led, live training in Quezon City (online or onsite) is aimed at beginner-level HR professionals and team leaders who wish to develop effective reskilling and upskilling strategies to prepare their workforce for the evolving demands of the technology sector. By the end of this training, participants will be able to:
  • Learn the tools and strategies to identify skills gaps and design impactful reskilling and upskilling initiatives.
  • Foster a culture of continuous learning to adapt to the rapid changes in the technology sector.
  • Implement effective measurement and feedback mechanisms to ensure ongoing program alignment and success.
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Soft Skills for Commercial Management Teams

 14 Hours
This instructor-led, live training in Quezon City (online or onsite) is aimed at intermediate-level to advanced-level commercial management professionals who wish to strengthen their interpersonal and decision-making skills for improved business outcomes. By the end of this training, participants will be able to:
  • Enhance customer interactions through anticipation, assertive communication, and market knowledge.
  • Strengthen teamwork, adaptability, and problem-solving skills.
  • Develop effective decision-making, disciplined execution, and delegation techniques.
  • Improve negotiation, innovation, and change management skills.
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Train the Trainer - 2 Days

 14 Hours
This instructor-led, live training in Quezon City (online or onsite) is aimed at beginner-level to intermediate-level trainers, team leaders, and HR professionals who wish to improve their training delivery, engage learners effectively, and maximize learning retention. By the end of this training, participants will be able to:
  • Understand the role and responsibilities of an effective trainer.
  • Apply adult learning principles to enhance knowledge retention.
  • Use different learning styles to engage diverse audiences.
  • Develop structured training programs with clear objectives.
  • Enhance verbal and non-verbal communication for better engagement.
  • Utilize interactive teaching strategies and classroom management techniques.
  • Provide constructive feedback and evaluate training effectiveness.
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Team Building and Management

 14 Hours
Purpose of the course: For management: team leaders, managers are beginning their career paths and high-potential employees are selected for development. Training is also a prelude to the development of individual leadership roles and human resource management. Benefits of completion of the course: Increase the efficiency of team management, effective decision making related to managerial functions, appropriate selection of leadership style to the team situation, business growth, strengthen conflict resolution skills, gain time management skills. Training method: short thematic lectures, individual exercises, simulations, case studies, role plays
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Self Time Management

 14 Hours
This instructor-led, live training in Quezon City (online or onsite) is aimed at individuals of all levels who wish to learn and apply the principles and techniques of self time management. By the end of this training, participants will be able to:
  • Identify and overcome the main barriers and challenges to effective self time management.
  • Set SMART (Specific, Measurable, Achievable, Relevant, and Time-bound) goals and align them with their values and vision.
  • Prioritize and schedule their tasks and activities using various tools and methods such as the Pareto principle, the ABC analysis, the Eisenhower matrix, and the Parkinson's law.
  • Monitor and track their time usage and identify and eliminate their time wasters and distractions.
  • Delegate and assign tasks appropriately and communicate clearly and assertively with others.
  • Manage their emotions and stress levels in times of uncertainty and pressure.
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Public Speaking 101

 14 Hours
This course aims to improve public speaking skills of the trainees by practical exercises supported by relevant theory. It's designed for everyone, mostly conference speakers and team-meeting presenters.
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Advisory & Leadership Skills

 14 Hours
This instructor-led, live training in Quezon City (online or onsite) is part of the Data Scientist skill set (Domain: Advisory & Leadership) and is aimed at professionals who wish to build impactful communication, problem-solving, and leadership skills to thrive in data science or analytics teams.By the end of this training, participants will be able to:
  • Apply structured problem-solving and root cause analysis techniques.
  • Communicate insights effectively through impactful storytelling and visualization.
  • Lead change initiatives and influence stakeholders with confidence.
  • Manage data-related projects using a clear and practical framework.
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Burnout

 7 Hours
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Change management

 14 Hours
Change management is a process that aims to effectively introduce change in an organization to achieve desired goals and adapt to a changing environment. It requires understanding the reasons why change is necessary, identifying areas requiring modification and clearly defining the goals and benefits that the change is to bring. Change management is a dynamic process that requires flexibility, openness to feedback and readiness to adapt the strategy depending on people's reactions and changing conditions. It is also crucial to understand that change will not always be easy, so it is important to create a plan that takes into account both organizational goals and the needs of individuals in the change process.
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Coaching Skills

 7 Hours
Audience Staff who need to be fully prepared to deliver high quality Coaching sessions
  • To individual members of their own staff
  • To their teams
  • To individuals who are not directly connected to their own teams but who would value their independent – and non-judgemental - input
Format of the course A combination of:
  • Facilitated Discussions
  • Delegate Coaching sessions – with full feedback
By the end of the course, delegates will be able to:
  • Define “Coaching” and explain in detail the use of Coaching to improve individual and team performance – particularly relating its use to understanding the reasons behind (and rectifying) under-performance
  • Deliver meaningful Coaching Sessions
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Coping With Job Burnout Syndrome, Stress and Difficult Emotions

 14 Hours
Course has been prepared as an interactive one. The participants activity takes over 80% of course time. Each session goes according to a similar dynamic, based on a method taking upon consideration Kolb’s cycle of learning: exercise opening for a new habit (consciousness building); short lectures about the techniques (knowledge) and new techniques to practice (skills and experience). After each session is completed, the participants will receive all the info related to the session. There are short lectures concluding practical issues and explaining the basic psychological mechanisms realted with participants' work experience.
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Communicating and Influencing - For Managers and Team Leaders

 14 Hours
Audience Staff who need to be fully aware of the issues surrounding Communicating and Influencing:
  • Their colleagues
  • Their bosses
  • Their internal and external customers and stakeholders
Format of the course The course will be a highly-interactive combination of:
  • Facilitated Discussions
  • Slide Presentations
  • Exercises and Case Studies
By the end of the course, delegates will be able to:
  • Appreciate the need to manage their own behaviour before they can influence others’ behaviour
  • Understand the strengths and weaknesses of the various communications media available
  • Manage their internal and external customers and stakeholders
  • Explain how to deal with the difficult situations they may encounter in the office
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Digital Transformation: Disrupting the Common Delivery of the Common Business Landscape

 7 Hours
By the end of this training, participants will be able to:
  • Develop a stronger idea on the different approaches towards contemporary delivery of learning.
  • Able to link the current delivery to new and fresh approaches in learning delivery.
  • Devise an adaptive and proactive curriculum that would maximize digitization and all its benefits.
  • Lead the organization in the application of digital transformation towards learning
Format of the Course
  • Instructor Led Training through Online Delivery
  • Interactive Planning with Outputs
  • Digital Icebreakers
  • Course Works
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DZM – delegating tasks and motivating employees

 14 Hours
Delegating tasks and motivating employees are key skills for effective team management. It involves understanding employees' competences, clearly defining expectations while at the same time trusting and delegating responsibility. Regularly check progress and offer constructive feedback to motivate employees: Recognize achievements: Publicly and privately recognizing employee successes strengthens motivation to continue working. Involving employees in decision-making processes gives them a sense of an important role in the company. An organizational culture that promotes respect, support and work-life balance motivates employees to perform better. Act in line with the values and expectations you set for your employees to inspire them to take action. Effective delegation of tasks and motivating employees requires flexibility, empathy and constant adaptation to the team's needs. Employee support, understanding their motivation and skill development are key elements of success in this area.
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Emotional Intelligence (EQ)

 7 Hours
This instructor-led, live training in Quezon City (online or onsite) is aimed at teams who wish to assess, manage, and evaluate individual and team EQ. By the end of this training, participants will be able to:
  • Measure individual EQ to understand how to interact better with their colleagues.
  • Understand other people's emotions and behavioral styles to improve relationships with teammates.
  • Use emotional intelligence to form a positive and productive work environment.
  • Use emotional intelligence to handle change and conflict at work.
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How to Manage Stress and Avoid Burnout

 7 Hours
This instructor-led, live training in Quezon City (online or onsite) is aimed at stressed individuals who wish to deal with their stress effectively and achieve a calmer, clearer and more energetic state in daily life. By the end of this training, participants will be able to:
  • Understand the two types of stress: distress and eustress.
  • Articulate your personal indicators and relievers of stress.
  • Create a plan with specific routines to enhance calm, clarity and energy, while minimzing stress accumulated in the day.
  • Shift negative emotions and boost positive ones using proven techniques.
  • Deal with stress-causing. disempowering beliefs around work, life, and relationships.
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Influence in Action

 14 Hours
Pfizer, Hewlett Packard, DellEMC and VMware have benefited from this programme, developing a better balance in their influencing style and demonstrating a resilient response to challenges in the work place. If you want to : • Create high-performing work teams • Consistently win contracts from pitching • Successfully negotiate the best deals • Build shareholder value, year on year... then you need our influencing programme
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Creativity in thinking

 7 Hours
The Ishikawa Diagram, also known as the fishbone diagram or cause-and-effect diagram, is a tool created by Kaoru Ishikawa. It is used to visually depict the potential causes of a specific event or problem, facilitating the analysis of the factors that might contribute to a particular issue. The diagram resembles the skeleton of a fish, hence the name "fishbone," and is used to identify and organize the causes of an issue systematically. It is particularly useful in product development and quality management processes, where identifying the root causes of problems is crucial. The Ishikawa Diagram helps teams brainstorm and categorize causes, such as methods, machinery, materials, manpower, and environment, to find the root cause of a quality or performance proble​m
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Cross-cultural differences in teamwork

 14 Hours
Cultural differences can have a significant impact on teamwork. Different cultures may prefer different communication styles, such as direct, indirect, expressive, or more evasive. This may lead to differences in the interpretation of messages. Gestures, tone of voice, and words used can have different meanings in different cultures. Something that is acceptable in one culture may be offensive in another. Different cultures may have different approaches to hierarchy in the workplace. Some cultures may be more hierarchical, where decisions are made by people higher up in the hierarchy. Cultures differ in their approach to working time and deadlines. Some cultures may value punctuality more, while others may be more flexible. Different cultures may have different approaches to conflict. Some cultures may avoid confrontation, while others may prefer open conflict resolution. In some cultures, decisions are made after consultation and team discussions, while in others decisions are made by a single leader. Different cultures have different perceptions and approaches to diversity. It is important to build awareness and respect for cultural differences in the workplace. In teamwork, it is crucial to understand and respect cultural differences. Building an atmosphere of open communication, respect and flexibility in accepting diversity can help manage cultural differences and create an effective work environment. This also opens the door to benefiting from diversity through diverse perspectives and ideas.
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Leadership Development for Engineers

 14 Hours
This instructor-led, live training in Quezon City (online or onsite) is aimed at engineering leaders and engineers who wish to analyze, manage, and develop their leadership skills. By the end of this training, participants will be able to leverage strengths, apply values, manage stress, solve problems, and build a development plan to be an effective engineering leader.
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Leadership in the new economy

 21 Hours
At the end of the course, the participants should be able to:
  1. Acquire an understanding of  self-mastery as a foundation for inspiring leaders
  2. Strengthen and sustain their execution capabilities and contribute to the creation of a high performance culture
  3. Lead cultural transformation and change processes in their respective areas of influence using emotional intelligence and change management tools
Methodology:
  1. Lecture
  2. Workshops
  3. Video showing
  4. Role playing
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Managing Remote Teams

 7 Hours
This instructor-led, live training in Quezon City (online or onsite) is aimed at managers and executives who wish to implement the right tools, skills, and methodologies to manage remote teams. By the end of this training, participants will be able to:
  • Explore remote leadership, structures, and components to successfully adapt a remote work setup.
  • Develop trust, goals, culture, and teamwork to create an effective and productive remote team.
  • Use existing tools and technologies to improve virtual communication and collaboration.
  • Implement goal setting and project management methods to measure the performance of a remote team.
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Motivation assessment in interviews

 7 Hours
The training is intended for managers, HR specialists and everyone who is responsible for conducting appraisal interviews with employees. Thanks to participation in the training, Managers: - they will appreciate the importance of assessing employees, - they will learn to use the grading system to build motivation and commitment, - will be perceived as fair assessors, - learn to have difficult conversations with employees, - learn what standards of behavior they should present during evaluation interviews, - they will learn about their strengths and weaknesses in communication and receive tools for improvement, - they will increase their sense of self-confidence in contacts with subordinates and in difficult situations.
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Personal Efficiency and Managing Meetings

 7 Hours
Audience Managers, Team Leaders and staff members who feel that:
  • They are attending too many meetings
  • Their time is being “stolen” by other people
  • They cannot get to the bottom of their day’s work because of a lack of planning, foresight or prioritisation
Format of the course The course will be a highly-interactive combination of:
  • Facilitated Discussions
  • Slide Presentations
  • Exercises and Case Studies
By the end of the course, delegates will be able to:
  • Appreciate the need to manage meetings effectively – respecting the time pressures of those whom they invite to meetings
  • Follow the standard processes for calling, managing and preparing the output of meetings
  • Appreciate more widely some of the ways of managing themselves and their time more efficiently: to work smarter not harder…
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People and Team Management

 21 Hours
Audience Staff who need to be fully aware of the issues surrounding People and Team Management for:
  • Themselves
  • Their colleagues (peers)
  • Their bosses
  • Their team members
  • Their internal and external customers and stakeholders
Format of the course The course will be a highly-interactive combination of:
  • Facilitated Discussions
  • Slide Presentations
  • Exercises and
  • Case Studies
By the end of the course, delegates will be able to:
  • Appreciate the need to manage their own behaviour before they can influence others’ behaviour
  • Understand the strengths and weaknesses of the various communications media available
  • Appreciate how to manage, motivate and develop their team members
  • Manage their internal and external customers and stakeholders
  • Explain how to deal with the difficult situations they may encounter in the office
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Strategic Development: Thinking, Planning, Management and Leadership

 35 Hours
Overview This 5-day course will help delegates develop their strategic thinking, planning and management skills, including the tactical and operational requirements for successful implementation in a high-stakes environment. The course will deal with the tough issues of conflict management, managing change, what makes a good leader and how to motivate a team. Using interactive case studies as well as sector examples, delegates will be encouraged to share experiences and challenges to help build practical and work focused solutions which they can take back and actually use. The core objective of the programme is to equip executives with the skills to scan the business environment to uncover profitable business opportunities as well as develop strategies for gaining competitive advantage in an increasingly competitive business environment. Amongst others, the programme will also provide insight on leadership the best practices and behaviors that will strengthen the capacity of executives to handle the complexities and uncertainties of managing a high performance organisation. Learning Objectives After attending this course, delegates will be able to:
  • Describe the main problems that are faced by an organisation;
  • Explain the various approaches to organisational development planning;
  • Analyse the current business environment and influences affecting the organisation;
  • Analyse resources within and external to the organisation;
  • Explain the various approaches to managing strategy and it place in the business plan;
  • Evaluate the alternative development strategies so as to recommend the one(s) most suited to the needs of the firm.
  • Apply a deeper understanding of strategic development plans;
  • Discuss objectively the risks, benefits and costs that accompany the implementation of the new strategy including managing conflict in a team;
  • Define approaches to managing the identified risks;
  • Analyse the potential impacts on his or her firm (both positive and negative) that will result from implementing the new strategy;
  • Design policies, systems and processes to successfully implement the emergent strategic plans;
  • Cover the key steps in change management
Who Should Attend
  • Product/Service Managers
  • Newly appointed as well as established Managers and Team Leaders
  • Heads of Operations
  • Senior Bank Managers
  • Human Resource Managers
  • Operations Managers
  • Marketing Managers
Methodology
The course consists of facilitated workshops, supplemented by case studies drawn from a combination of published real life examples and/or practical experience. There will also be opportunities for attendees to work in small groups to synthesise ideas and strategies and to apply the material in the context of their own organisations/departments. Open forum discussions will also be a key element.
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Stakeholder engagement and management – budowanie systemu wsparcia dla projektu

 14 Hours
The aim of the training will be to review and improve the competencies necessary to achieve business goals, both in terms of individual and team work, especially through the participants' acquisition of skills such as: - Building an effective style of communicating with others - Practical diagnosis of communication barriers and techniques for actively preventing their occurrence - The ability to effectively exert influence and persuasion - Changing one's own attitudes and modeling constructive behavior (e.g. assertive attitude)
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Stress Management and Prevention

 7 Hours
This instructor-led, live training in Quezon City (online or onsite) is aimed at beginner-level professionals who wish to understand stress dynamics, learn practical strategies to manage stress, and implement techniques to enhance well-being in the workplace. By the end of this training, participants will be able to:
  • Identify personal and workplace stressors.
  • Distinguish between productive and negative stress.
  • Apply practical techniques to reduce and manage stress.
  • Develop resilience through empowerment exercises.
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Team Collaboration

 7 Hours
This instructor-led, live training in Quezon City (online or onsite) is aimed at team members and team leaders who wish to learn and apply team collaboration principles and best practices within their teams. By the end of this training, participants will be able to:
  • Create a shared direction to set collective vision, mission, and goals.
  • Foster a culture of collaboration to develop positive values and motivate teams.
  • Engage teams through team building activities, innovation, and conflict management to increase collaboration.
  • Measure team collaboration performance to analyze teamwork and team productivity.
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Communication and Teamwork

 7 Hours
This instructor-led, live training in Quezon City (online or onsite) is aimed at team leaders and team members who wish to improve the way in which they communicate, collaborate and relate to each other. By following a series of practices, teams can enhance these skills, leading to more productive work and a happier work life. By the end of this training, participants will be able to:
  • Identify and address common problems in how they communicate and respond to others at work.
  • Improve the efficiency with which work is carried out as a team.
  • Understand the individual as well as the collective needs of a team so as to better manage and direct their efforts.
  • Understand the meaning and importance of emotional intelligence as an indicator and guide to improve human relations at work.
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Leader Coach and Team Coach Capability for managers

 40 Hours
Our services are delivered online to  clients throughout the world in collaboration with a growing international partner network.  Our transformational 10-week, group-based learning programmes are designed to inspire and capacitate mangers, and are hosted by expert
facilitators and coaches, conveniently delivered online in the normal flow of work… By the end of this training, participants have nurtured the following skills:  EMOTIONAL INTELLIGENCE
Teams are only as strong as the human relationships that exist between people. COACHING
Essential skills for leaders to be influential and get the best from their people LEADERSHIP
Management is about task and process. Leadership is about people and growth. CULTURE
Sustained engagement builds the habits and norms of a high-performing team. TEAMS
A group of individuals is not a team. Good leaders build great teams.
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Women in Leadership

 7 Hours
This instructor-led, live training in Quezon City (online or onsite) is aimed at females who wish to learn about the roles and expectation of women in leadership. Through a variety of exercises and discussions, participants will strengthen their confidence and develop essential management and business skills as a leader on their path to becoming role models in their organizations. By the end of this training, participants will be able to:
  • Understand the role of female leaders in organizations.
  • Develop a leadership mindset.
  • Demonstrate leadership in team management and decision making.
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Workshop: Boost your productivity with this new method!

 7 Hours
This 1-1 live training (online) in Quezon City is aimed at everyone who wish to get more structure and productivity in their job. By the end of this training, participants will be able to:
  • Get more in life.
  • Control their time.
  • Get their focus back.
  • Plan their week effectively.
  • Know how to deal with stress.
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Win Win Negotiation Skills

 14 Hours
Program Overview As the target group is middle and senior management, they are certain to have experience in negotiation. Our aim is to develop more complex approaches that will allow us to become more effective negotiators. This course will build on the knowledge that participants already have to develop them further as stronger and more experienced negotiators. The win-win approach focuses on finding ways to help both sides feel successful, rather than just focusing on getting what we want. This methodology helps to form long-term relationships and partnerships – with clients, suppliers and within our own organization - and creates a positive basis for future negotiations. There is no point crushing the other party in a negotiation only to find that you need to work with this organization again. The result of such a scenario is that future business will be difficult to secure. We want to enable senior management to use their own strengths and personal experiences, further develop their natural skills, and to use a framework that really works. You will learn to approach every negotiation with a plan and the knowledge and confidence that you will be able to achieve your goals. The course is very interactive and engaging and you will learn negotiation from some of the best business schools in the world. Learning Outcomes: Following the training course, participants will be able to:
  • Conduct a factual negotiation and achieve a positive outcome.
  • Contribute to planning negotiations, for example to leave room for compromise with the other party to achieve a favourable outcome.
  • Set negotiating goals and BATNA.
  • Understand emotional intelligence and non-verbal communication and its importance.
  • Know when to negotiate and when to walk away.
  • Learn techniques to become more persuasive.
  • Seek to find common ground with your negotiation partner.
  • Use empathy to see their point and how to resolve problems.
  • Learn behaviors styles to help you gain an advantage.
  • Know the difference between interests and issues.
  • Be aware of dirty tricks and combat manipulative techniques.
  • Minimize and resolve conflict.
  • How to negotiate effectively with different personality styles and types.
  • Learn the four steps in the negotiation process.
  • Discover various bargaining techniques and strategies to create options for win win gain and move negotiations from bargaining to closing.
Upon completion, participants will know how to negotiate effectively and solidify business relationships going forward.  Format of the Course
  • The course methodology involves structured discussion, brainstorming, analysis, problem-solving, role-plays and simulations, presentations and case studies.
  • Participants are actively involved at all stages.
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Generational differences in management. Employees of Generation XYZ. How to function with them

 14 Hours
Training 'Generation differences in management. Employees of Generation XYZ. How to function with them' is addressed to team leaders, offering knowledge and skills in the area of communication and motivation of employees of generations X, Y and Z. Based on an interactive methodology, the course emphasizes practical exercises and mini-lectures, enabling the effective acquisition of necessary skills. to manage a team in a generationally diverse environment.
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Testimonials (25)

Maria did a great job at keeping a positive and energetic mood during the training. I went in to the training expecting awkward exercises but I had a lot of fun.

Vlad - EFS UNTERNEHMENSBERATUNG GESMBH

Course - Public Speaking 101

Trainer knowledge, preparation and way of keeping us focus on the training all the time.

Mihaela

Course - Burnout

Consolidated feedback: The 2nd day was first thought as too long and then appreciated by the audience who could put in practice what was learned. Audience appreciated the fact that they could pick a theme to better presenting on, that was their core work Take away cheat sheets and clear framework to structure presentations were really good Working in different pairs throughout both days was welcome. Very engaging trainer on both days Special thanks from one audience member: "I really enjoyed it and especially the interactive sessions where we get instant feedback and can practice around it, I find that very educational. Please also share my appreciation to Liz, I think she’s a great trainer and I like her humane approach throughout the workshop"

NIcolas Arrive - Recharge.com Enterprise B.V.

Course - Delivering a PowerPoint Presentation that Sells

SAMART Goal and Negotiation Concept

Withaya - Babcock Power (Thailand)

Course - Negotiation Skills

SMART Goal session was the most enjoyable part of the training that helped me manage my time properly. it helps me set my goal clearer and i could really see that setting SMART Goal can relate to almost everything such as Finance, Social Life, Career and Personal Growth.

Manot Sae - MVCI (Thailand) Limited

Course - Workshop: Boost your productivity with this new method!

Clarity of the discussion. Trainer connects to the participants. Pleasant and happy aura of the trainer.

Mona Liza - IT

Course - Effective interpersonal communication with elements of assertiveness

As it was a 1:1, the personalization of the content.

Patricia - Embraer

Course - Influencing and Avoiding Conflict

Excellent trainer, with the speech completely tailorerd to the audience. A lot of content.

Carole - Axway

Course - Communicating and Influencing For Team Members

I liked the involvement of the trainer and how her energy involved also the participants, the training was interesting, with many practical supporting facts and examples, practical exercises. It was great!

Jelizaveta (Liza) - ASSTRA Forwarding AG

Course - Stress Management and Prevention

Open atmosphere without judgment

Agnieszka - AXA XL

Course - Business Communication Skills

Style of trainer although at time very fast and leaving littel rom for thinking. (not all can follow at his pace)

Paul - GEA Refrigeration Netherlands N.V. IT

Course - Communication and Teamwork

all topics from list were addressed but trainer adapt it to the question from the group

Iwona - LKQ Polska Sp. z o. o.

Course - Team Building and Management

examples from trainer's daily life like some stories, anectodes and jokes

Aleksandra Krupa - LKQ Polska Sp. z o. o.

Course - Różnice międzykulturowe w pracy zespołowej

Explains well the topic.

Gilbert Pineda - Quartzelec Ltd (Philippines Branch)

Course - Leadership 101

Adam was very knowledgeable and had a great layout.

Corey Reis - Lockheed Martin

Course - Advanced Slide Design in PowerPoint

Clearly explained theory combined with trainer enthusiastically recounting his past experience, making the concepts much more relatable / memorable. Friendly and passionate trainer.

Jacob Tan - Singapore Management University

Course - Leadership Development for Engineers

good balance between theories and practices

Akos Hegyi - BioLife Plazma Hungary Kft. / Sanaplasma Kft.

Course - Conflict Resolution, Assertiveness and Self Confidence

I really like the trainer's attitude and humor

zherald ametlli - SPOC S.A.

Course - Efektywna komunikacja interpersonalna i rozwiązywanie konfliktów

some small tricks regarding image formating and templates - very useful :)

Natalia Wawrzyniak - Akademia Morska w Szczecinie

Course - Advanced MS PowerPoint

Info about RPA, AI and IoT.

Jubilee Petil - Accenture Inc.

Course - Digital Transformation: Disrupting the Common Delivery of the Common Business Landscape

Reflecting own my self to learn others

Roy Dekker - Axway GmbH

Course - People and Team Management

It had a lot of practical exercises

Fernando Sousa - GMV Innovating Solutions Sp. z o.o.

Course - Effective communication skills

the pace, the information provided. the way it as taught with theory and practice cases, handouts, exercises, etc.

Carlos Abascal - Hewlett-Packard Centro de Servicios Globales, S. de R.L. de C.V.

Course - Influence in Action

We could practice on real situation and Helen gave to me a lot of practical tips.

Elisa Venturini

Course - Assertiveness

The team vs. team exercise. It made me cognizant of the negative behaviours of my strong areas.

Jordan Ruegg

Course - Building an Effective Team with Belbin Team Roles

Upcoming Courses

Leadership in the new economy

2025-06-16 09:30
21 hours
Manila, Gateway Tower - Quezon City
158034 PHP (Online)
170484 PHP (Classroom)

Strategic Development: Thinking, Planning, Management and Leadership

2025-06-30 09:30
35 hours
Manila, Gateway Tower - Quezon City
997530 PHP (Online)
1018280 PHP (Classroom)

Effective Diversity in the Team with Prism Brain Mapping

2025-07-14 09:30
21 hours
Manila, Gateway Tower - Quezon City
158034 PHP (Online)
170484 PHP (Classroom)

Feedforward: A New Approach to Leadership Communication

2025-07-28 09:30
7 hours
Manila, Gateway Tower - Quezon City
52678 PHP (Online)
56828 PHP (Classroom)

Advanced Personal Leadership

2025-08-11 09:30
14 hours
Manila, Gateway Tower - Quezon City
105356 PHP (Online)
113656 PHP (Classroom)

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